Family care coordination · Web-first
When a parent needs more help, the work quietly lands on one person. Support Captains turns "I'll handle it" into a team — one calm place to see what's needed, who's got it, and everything the family needs to remember.
Private by design · Health data encrypted · No ads, ever
The idea
Caring for an aging parent rarely gets shared evenly. One family member becomes the default — booking the appointments, chasing the prescriptions, holding every detail in their head — while everyone else waits to be told how to help.
Support Captains makes helping easy to say yes to. The family sees what's needed this week and claims what they can. The medical details, the care team, the documents — all live in one private, secure place, so nobody has to be the single point of failure. Less coordinating. More caring.
What it does
Post what Dad needs this week — a ride, a meal, a check-in. Anyone in the circle claims what they can with one tap. No group-text chaos, no wondering if it's handled. One glance shows what's still open and who's already got it.
Family, close helpers, and the wider circle — organised as rings of trust. Each ring sees exactly what it should and nothing it shouldn't. The neighbour who drives to appointments doesn't need the banking details. The captain decides.
Medications, conditions, recent changes, and questions — pulled into a clean summary you can hand to a doctor or share with a secure, expiring link. Support Captains is the log your doctor wishes you'd bring.
Health history, care contacts, and important documents — kept in one encrypted place the family can rely on. The most sensitive documents sit in a zero-knowledge vault: locked with a passphrase that never leaves your device, so not even we can read them.
Facing a hard moment — a fall, a diagnosis, the driving conversation, the move to assisted living? Plain-language guides walk the family through what to do next, with a ready-made task pack you can drop straight onto the board.
Private by design
Health and administrative details are encrypted. The most sensitive documents use a zero-knowledge vault — the passphrase never leaves your browser.
Built on the dignity of the person at the centre. Access is scoped by trust, and the family decides who sees what.
We make nothing from your attention or your data. A calm tool for a hard season — that's the whole product.
Support Captains is the newest app in the Heap Brands studio — a calm, private way to help your family show up for the people who raised you.
